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Your search for 'customer retention' returned 538

1. Article Customer leaves it to last minute for rug purchase as LARTA celebrates a strong event

   Sales at this year’s edition of The London Antique Rug and Textile Art Fair (LARTA) continued, literally, until the doors were shutting on the final day. /print-edition/2026/february/2731/dealers-diary/customer-leaves-it-to-last-minute-for-rug-purchase-as-larta-celebrates-a-strong-event/

2. Article Continuity Fairs benefits from solid customer base

   Review of an event praised as being casual and inexpensive to stand at but also well organised /print-edition/2024/november/2669/fair-report/continuity-fairs-benefits-from-solid-customer-base/

3. Article ATG LETTER: Remembering my customer for 40 years Reuben Reubens

   MADAM – I was greatly saddened to hear of the death of Reuben Reubens (Obituary, ATG No 2429) who was a customer of mine over the last 40 years. /print-edition/2020/february/2430/letters/remembering-my-customer-for-40-years-reuben-reubens/

4. Article Barber’s chair for a mini customer

   Doll specialist Theriault’s Summer Marquis auction will be conducted on July 10-11 in Annapolis, Maryland. /print-edition/2021/june/2498/feature/barber-s-chair-for-a-mini-customer/

5. Article Regular customer Snow is one to Kibble with

   THE distinguished news journalist Jon Snow, the face of Channel 4 News since 1989, is known for sporting his large collection of colourful ties and socks on air and off. /print-edition/2017/february/2277/fairs-markets/regular-customer-snow-is-one-to-kibble-with/

6. Article Post office closure in Penzance threatens customer service

   The mass closure of small post offices around the country has been filling many column inches recently. Auctioneers W.H. Lane & Sons of Penzance are just one of many small businesses in more remote areas who believe their level of customer service will suffer when their local office is closed. /news/2008/post-office-closure-in-penzance-threatens-customer-service/

7. Article ATG letter: What has happened to customer service?

   MADAM – Having received issue No 2381 of your informative magazine, I discovered an advert for a forthcoming sale in March with two items I much desired. /print-edition/2019/march/2383/letters-and-backpage/what-has-happened-to-customer-service/

8. Article Dealer survey: customer focus tops ivory and Brexit as issues

   Boosting client confidence and keeping them better informed via new technology head the list of priorities for dealers, according to the LAPADA Members Survey 2017. /print-edition/2017/may/2291/news/dealer-survey-customer-focus-tops-ivory-and-brexit-as-issues/

9. Article Heavy snow affects auction calendar as eBay removes customer complaints for delayed deliveries

   A number of auction houses across Britain and Ireland have had to reschedule their sales after heavy snow hit many parts of the country. /news/2018/heavy-snow-affects-auction-calendar-as-ebay-removes-customer-complaints-for-delayed-deliveries/

10. Article News in brief including a coin dealership winning a High Court case against former staff members

    A round-up of art and antiques news from the previous seven days, including a judge's ruling in a case over staff accessing customer data and contact details ahead of joining a rival firm /print-edition/2026/july/2750/news-digest/news-in-brief-including-a-coin-dealership-winning-a-high-court-case-against-former-staff-members/

11. Article Returning exhibitors praise atmosphere and customer base of Harrogate’s Pavilions fair

    Long-standing committed dealers made up the bulk of the stalls at 'The Pavilions of Harrogate Decorative, Antiques & Art Fair'.

12. Article Sotheby’s cut back on costs to boost results

    A BIG cut in extraordinary costs for the third quarter of 2003 has boosted Sotheby’s latest results – as a result net losses have fallen by more than a third on the same period last year. The significant reductions in employee retention costs and antitrust-related special charges mean that losses for the quarter this year were down to $27.4m, compared to $43m for the third quarter of 2002. /news/2003/sotheby-s-cut-back-on-costs-to-boost-results/

13. Article Details of the shoe buying habits of literary giants Waugh and Tolkien bought at auction by Oxford’s Bodleian Library

    The Bodleian Library in Oxford has bought the historic customer ledgers of venerable Oxford shoemaker Ducker & Son. /news/2017/details-of-the-shoe-buying-habits-of-literary-giants-waugh-and-tolkien-bought-at-auction-by-oxfords-bodleian-library/

14. Article We’re open to suggestions...

    Gloucester centre wants to hear ideas on how to use space available now restoration has finished /print-edition/2026/may/2745/fairs-markets-shops-centres/we-are-open-to-suggestions/

15. Article Indian auction house AstaGuru expands into the UK

    Indian online-only auction house AstaGuru has expanded into the UK and set up home in west London. /news/2026/indian-auction-house-astaguru-expands-into-the-uk/

16. Article ATG letter: More auction houses should sort out the after-sale postage

    So I’ve found something coming up at auction that I might be interested in, next question: will they post it to me if I win the bidding? /print-edition/2026/february/2730/backpage/letter-more-auction-houses-should-sort-out-the-after-sale-postage/

17. Article ‘The organisers are very good and the buyers are lovely’

    Monthly event in Bedfordshire kicks off the year with successful staging in early January /print-edition/2026/january/2728/fairs-markets-centres/the-organisers-are-very-good-and-the-buyers-are-lovely/

18. Article Coming back for more: buyers from London, France and beyond return to IACF’s Christmas Ally Pally

    A key measure of business success, marketers will tell you, is the returning customer. There were plenty of those – stall holders, buyers and stall-holding buyers – packing the Alexandra Palace on Sunday, December 1. /news/2018/early-elf-christmas-shoppers-head-to-iacf-alexandra-palace/

19. Article Ebay say call us to settle online disputes

    eBay are to introduce a new dispute-resolution process in America that includes the offer of a toll-free telephone number to discuss problems verbally with Ebay customer support. /news/2009/ebay-say-call-us-to-settle-online-disputes/