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Your search for 'customer retention' returned 538

  1. Article Now eBay face claims over data protection

    THE UK's Information Commissioner is to investigate whether eBay are in breach of the Data Protection Act by obstructing the removal of customers' personal details from their website. /news/2006/now-ebay-face-claims-over-data-protection/
  2. Article Obituary: Silver dealer John Gewirtz

    It is with great sadness that I announce the sudden death of my father and mentor, John Gewirtz, aged 81. /print-edition/2020/may/2440/letters-obituaries/obituary-silver-dealer-john-gewirtz/
  3. Article Anti-money laundering: Prepare for a handy 109 pages

    The art market is coming to grips with a new regime of stricter regulation which forces auction houses and dealers to know a lot more about their customers than ever before. The new anti-money laundering regulation came into force on January 10 but the market has been awaiting a document of guidance that will help them steer through this complex new regulations. Here art market lawyer Tom Christopherson, one of the BAMF team reviewing the new guidance, runs through the 109-page document to help explain some of the most complicated elements. /print-edition/2020/february/2430/regulations/anti-money-laundering-prepare-for-a-handy-109-pages/
  4. Article The true origins of the space race

    UK: THE Russians had the brains for a head start in the space race but the Americans possessed the capital to fund a sustained interest in rocket programmes. /news/1999/the-true-origins-of-the-space-race/
  5. Article Coronavirus: Emergency measures for the self-employed announced by chancellor

    Emergency help from the chancellor Rishi Sunak will be available for self-employed people it was announced today. /news/2020/coronavirus-emergency-measures-for-the-self-employed-announced-by-chancellor/
  6. Article Cameo crooks convicted over series of scams

    The bosses of a Berkshire auction house who defrauded customers of up to £250,000 have been found guilty of nine out of 11 charges. /news/2015/cameo-crooks-convicted-over-series-of-scams/
  7. Article ATG lettter: Our customers value fast, free and efficient shipping

    We were concerned to read the letter ‘Salerooms should get on board with in-house shipping’ (ATG No 2548). /print-edition/2022/july/2550/letters/our-customers-value-fast-free-and-efficient-shipping/
  8. Article EBay drops Paypal after signing with new payment platform

    Across the next five years, eBay is to drop PayPal in favour of a new online payment processor. The e-commerce giant says the decision to use Dutch firm Adyen to process future payments will benefit both sellers and buyers. /news/2018/ebay-drops-paypal-after-signing-with-new-payment-platform/
  9. Article A lawyer writes: Client confidentiality becomes a problem when anti money laundering rules kick in

    Two case studies reveal the kind of challenges the art trade has to tackle /print-edition/2022/august/2553/backpage/a-lawyer-writes-client-confidentiality-becomes-a-problem-when-anti-money-laundering-rules-kick-in/
  10. Article Anti-Money Laundering: Get ready for the latest directive regardless of Brexit

    Whether we have Brexit or no Brexit, the European Union’s Fifth Anti-Money Laundering Directive will come into effect in the UK on January 10 next year. /print-edition/2019/november/2418/regulations/anti-money-laundering-get-ready-for-the-latest-directive-regardless-of-brexit/
  11. Article TEFAF try to improve art market image with ripple effect

    A COLLECTION of essays published at the launch of the Maastricht fair aims to tackle prejudice against the art market among politicians, academics and the public. /news/2004/tefaf-try-to-improve-art-market-image-with-ripple-effect/
  12. Article Coronavirus: Government unveils further business support

    Chancellor Rishi Sunak has set out a package of temporary measures to support businesses through this period of disruption caused by the Covid-19 virus. /news/2020/coronavirus-government-unveils-further-business-support/
  13. Article Introducing the CSK magalogue

    Christie’s are launching new large-format magazine style catalogues to accompany the periodic house furnishing sales that they hold in their London and New York rooms. /news/2005/introducing-the-csk-magalogue/
  14. Article Fellows takes on new owner and aims for higher value consignments

    Auction house Fellows has a new owner, with 100% of the business - previously owned by the Whittaker family - having been sold to a private investor. /print-edition/2025/october/2712/news/fellows-takes-on-new-owner-and-aims-for-higher-value-consignments/
  15. Article Clarion launch £500 stand prize at Olympia

    CLARION Events, organisers of the Olympia Fairs, introduce a new initiative at their Spring Olympia to further emphasise their conviction that presentation and creative stand display in a no-dateline context are the way forward. /news/2003/clarion-launch-500-stand-prize-at-olympia/
  16. Article A lawyer writes: Due diligence – relying on others leaves you at risk

    A lawyer writes: Leaving client checks to others as an art market participant can be tricky /print-edition/2021/august/2504/backpage/a-lawyer-writes-due-diligence-relying-on-others-leaves-you-at-risk/
  17. Article Fair exchange

    THE currencies of the world will be traded at Maastricht, but no exchange is likely to match that seen on the stand of West Yorkshire porcelain specialist Valerie Clark at Robert Bailey’s Winter Fine Art and Antiques Fair in Harrogate over the weekend of February 4 to 6. /news/2005/fair-exchange/
  18. Article How to avoid or manage fraudulent chargebacks

    Tips on avoiding and dealing with fraudulent chargebacks... /print-edition/2017/november/2316/know-how-the-chargeback-challenge/how-to-avoid-or-manage-fraudulent-chargebacks/
  19. Article Big changes for Phillips in US

    PHILLIPS have announced the appointment of Mark O. Howald as managing director of Phillips-Selkirk in St Louis as of May 1, 1999. /news/1999/big-changes-for-phillips-in-us/
  20. Article The bold man and the sea: Hemingway fishing rod sells

    One lucky bidder landed a top-of-the-line big game fishing rod made expressly for Ernest Hemingway (1899-1961). /print-edition/2025/april/2688/books-works-on-paper/the-bold-man-and-the-sea-hemingway-fishing-rod-sells/