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Helen Carless, chairman of SOFAA.

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Helen Carless, chairman of SOFAA and chairman and managing director of Lawrences of Crewkerne, adds: “It is one of the most important principles determining what constitutes good practice that clients should have full confidence that when they either sell or buy from an auctioneer, their funds are protected.

“Hence why having a client account is such a vital part of the requirements for becoming a member of SOFAA.”